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Contact Us

Customer Care

If you need to contact us please find all our details below.

Telephone orders
To place an order over the telephone or if you have any enquiry please call during office hours (GMT - London, UK) times on:
Monday - Friday           10.00 - 17.00 hrs
Saturday                     11.00 - 15.00 hrs
Sunday                        Closed
In order for us to deal with your enquiry as quickly and efficiently as possible please use the contact details below.
Order enquiries
If you have a query with an existing order or would like to amend, return or exchange an order in line with our terms and conditions please email
All other enquiries
For all other general enquiries or if you are interested in stocking our products please email
Press & stylist enquiries
If you wish to find out about our press and loan services please email 
Shefaly | Handbags PR is handled internally.
Wholesale enquires
If you need to write to us for any reason  please contact
Shefaly | Handbags
Customer Services
76 South Approach
Moor Park
United Kingdom
Telephone (UK): 01923 820 557
Telephone (International): +44 1923 820 557